What the training covers

Every session is built around your portfolio, processes and pain points. Typical topics include compliance, legislation updates, tenancy law, deposit rules, and fair housing and equality.

• Compliance – understanding your legal duties as a landlord or agent and how to evidence that you are meeting them.
• Legislation updates – what has changed, what is coming, and how to prepare so you are not caught out.
• Tenancy law – tenancy types, notices, renewals, and how to handle common issues without breaching the rules.
• Deposit rules – protecting deposits correctly, prescribed information, and avoiding costly disputes.
• Fair housing and equality – treating applicants and tenants fairly, avoiding discrimination and keeping clear records of decisions.

Training can be delivered as a one-off deep dive or as a series of shorter sessions for your team.

Who this training is for

This bespoke training is suitable for:

• Individual landlords, including accidental landlords and portfolio owners.
• Letting agents who want consistent, compliant processes across their teams.
• Property managers and administrators who handle day-to-day tenant contact.
• Property investors who want to understand their legal exposure before they grow.
• Housing and compliance teams who need clear, up-to-date guidance.

Sessions can be delivered one-to-one, to small teams, or to larger groups online.

How the bespoke training works

Every organisation is different, so there is no fixed agenda. Instead, Michaela will:

• Discuss your current set-up, portfolio and main areas of concern.
• Agree clear learning outcomes for you and your team.
• Design a session (or series) that focuses on the issues that matter most to you.
• Use real examples and scenarios that reflect the way you work.
• Leave you with simple, practical next steps you can put into practice straight away.

Training is delivered in plain English, with time built in for questions and discussion so everyone leaves confident about what they need to do.

How to book a session

To arrange bespoke training, please share:

• Whether you are a landlord, letting agent or other property professional.
• A brief outline of your properties, team and current processes.
• Your preferred dates, times and whether training will be online or in person.
• How many people you would like to attend.

Michaela will then suggest a format, confirm pricing and agree a date that works for you.